Returns & Exchanges
We want you to love your AKIRA look, but if it's not the perfect fit, you can return eligible items within 30 days of the delivery date for a refund or store credit. Items must be in their original condition with all tags attached and must not be marked as Final Sale.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are attached and the packing slip is included inside the box.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will notify you via email once your refund has been processed.