Frequently Asked Questions
Everything you need to know about shopping with AKIRA
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date for a full refund or store credit.
Do you offer international shipping?
Yes, AKIRA ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on specific body measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 30 minutes of placing your order to request any changes.